Support & Downloads

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Contact Info
198 West 21th Street, Suite 721
New York, NY 10010
youremail@yourdomain.com
+88 (0) 101 0000 000
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Slide Sign Up Now Make it easier for your agents to support your customers. Measure the effort of your agents when solving a ticket and enable them with knowledge, tools, and processes to make their life easier when supporting customers.

dive in!

1. Sign Up and Set Up Loopy:

Team leaders will create a Loopy account and start with the set up process. The last step here, will be to invite agents to install Loopy.

1. Sign Up and Set Up Loopy:

Team leaders will create a Loopy account and start with the set up process. The last step here, will be to invite agents to install Loopy.

2. Install Loopy

Agents will proceed to download the Loopy Google Chrome Extension.

3. Rate the effort

Agents will be presented with an effort survey to identify how easy it was for them to handle the ticket.

3. Rate the effort

Agents will be presented with an effort survey to identify how easy it was for them to handle the ticket.

4. Analyze data

Team leaders can go to the Loopy Dashboard to view the Agent Effort Score and target those agents that need additional support to improve operational excellence.

Benefits

For Team Leaders

  • Have more visibility of your team.
  • Faster tool to target those agents that require more help.
  • Simpler to support your agents, so it can be easier for them to support customers.
  • Have a platform for continuous improvement.

For Agents

  • Share your feedback about each customer interaction.
  • Express your difficulties in an easy way.
  • Increase productivity and efficiency when supporting customers.
  • Be a happier agent.

Plans & Pricing

$0 / 30 days

Free Trial

Come have a test drive, pedal to the metal for 30 days.

  • Agent Effort Score
  • Zendesk Integration
  • Access to real-time reports

Sign Up Now

$7 per agent / month

Pro plan

For the growth leader and their growing team, this plan is spot on.

  • Agent Effort Score
  • Zendesk Integration
  • Access to real-time reports

Sign Up Now

$0 / 30 days

Free Trial

Come have a test drive, pedal to the metal for 30 days.

  • Agent Effort Score
  • Zendesk Integration
  • Access to real-time reports

Sign Up Now

$5 per agent / month

Pro plan

For the growth leader and their growing team, this plan is spot on.

  • Agent Effort Score
  • Zendesk Integration
  • Access to real-time reports

Sign Up Now

Plans & Pricing

$0 / 30 days

Free Trial

Come have a test drive, pedal to the metal for 30 days.

  • Agent Effort Score
  • Zendesk Integration
  • Access to real-time reports

Sign Up Now

$7 per agent / month

Pro plan

For the growth leader and their growing team, this plan is spot on.

  • Agent Effort Score
  • Zendesk Integration
  • Access to real-time reports

Sign Up Now

$0 / 30 days

Free Trial

Come have a test drive, pedal to the metal for 30 days.

  • Agent Effort Score
  • Zendesk Integration
  • Access to real-time reports

Sign Up Now

$5 per agent / month

Pro plan

For the growth leader and their growing team, this plan is spot on.

  • Agent Effort Score
  • Zendesk Integration
  • Access to real-time reports

Sign Up Now

AX = CX

Agent Experience = Customer Experience

Employee Effort Score for Support Teams. Increase productivity and efficiency by understanding the effort of your agents when solving a ticket.