dive in!
1. Sign Up and Set Up Loopy:
Team leaders will create a Loopy account and start with the set up process. The last step here, will be to invite agents to install Loopy.
1. Sign Up and Set Up Loopy:
Team leaders will create a Loopy account and start with the set up process. The last step here, will be to invite agents to install Loopy.
2. Install Loopy
Agents will proceed to download the Loopy Google Chrome Extension.
3. Rate the effort
Agents will be presented with an effort survey to identify how easy it was for them to handle the ticket.
3. Rate the effort
Agents will be presented with an effort survey to identify how easy it was for them to handle the ticket.
4. Analyze data
Team leaders can go to the Loopy Dashboard to view the Agent Effort Score and target those agents that need additional support to improve operational excellence.
Benefits
For Team Leaders
- Have more visibility of your team.
- Faster tool to target those agents that require more help.
- Simpler to support your agents, so it can be easier for them to support customers.
- Have a platform for continuous improvement.
For Agents
- Share your feedback about each customer interaction.
- Express your difficulties in an easy way.
- Increase productivity and efficiency when supporting customers.
- Be a happier agent.
Plans & Pricing
$0 / 30 days
Free Trial
Come have a test drive, pedal to the metal for 30 days.
- Agent Effort Score
- Zendesk Integration
- Access to real-time reports
$7 per agent / month
Pro plan
For the growth leader and their growing team, this plan is spot on.
- Agent Effort Score
- Zendesk Integration
- Access to real-time reports
$0 / 30 days
Free Trial
Come have a test drive, pedal to the metal for 30 days.
- Agent Effort Score
- Zendesk Integration
- Access to real-time reports
$5 per agent / month
Pro plan
For the growth leader and their growing team, this plan is spot on.
- Agent Effort Score
- Zendesk Integration
- Access to real-time reports
Plans & Pricing
$0 / 30 days
Free Trial
Come have a test drive, pedal to the metal for 30 days.
- Agent Effort Score
- Zendesk Integration
- Access to real-time reports
$7 per agent / month
Pro plan
For the growth leader and their growing team, this plan is spot on.
- Agent Effort Score
- Zendesk Integration
- Access to real-time reports
$0 / 30 days
Free Trial
Come have a test drive, pedal to the metal for 30 days.
- Agent Effort Score
- Zendesk Integration
- Access to real-time reports
$5 per agent / month
Pro plan
For the growth leader and their growing team, this plan is spot on.
- Agent Effort Score
- Zendesk Integration
- Access to real-time reports
