Support & Downloads

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Contact Info
198 West 21th Street, Suite 721
New York, NY 10010
+88 (0) 101 0000 000
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About Us

Loopy is a platform of communication between agents and team leaders, that allows agents to have a voice and express his/her effort in each customer interaction. That way team leaders can identify easier and faster the frictions and difficulties that these individuals experience and take action to improve the situation.

Our mission


Provide an Agent Experience Platform for support teams to express difficulties experienced when assisting customers, that way companies can improve processes, tools and knowledge that will boost their agentsĀ“ performance, enhance their job experience, reduce high turnover rates and generate more employment stability.

Agent experience

Continuous improvement begins when we listen to our people.

Loopy ALTE Values


Always Improving

We improve every day to move forward

Listen Carefully

We live in the present moment and focus on what's important.

Take Action

We are driven, decisive, and efficient. We don't delay action, and we move with purpose

Enjoy the Journey

We embrace the journey as much as the destination. We find joy in the process and appreciate the lessons learned along the way.