About Us
Loopy is a platform of communication between agents and team leaders, that allows agents to have a voice and express his/her effort in each customer interaction. That way team leaders can identify easier and faster the frictions and difficulties that these individuals experience and take action to improve the situation.
Our mission
MISSION
Provide an Agent Experience Platform for support teams to express difficulties experienced when assisting customers, that way companies can improve processes, tools and knowledge that will boost their agents´ performance, enhance their job experience, reduce high turnover rates and generate more employment stability.
Continuous improvement begins when we listen to our people.