Support & Downloads

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Contact Info
198 West 21th Street, Suite 721
New York, NY 10010
youremail@yourdomain.com
+88 (0) 101 0000 000
Follow Us

Slide Your level of effort when solving a ticket. Hello! I'm Loopy, my purpose is to identify

dive in!

1. Loopy Invitation

You will receive an invitation through email from your Team Leader to use Loopy

2. Install Loopy

Download the Google Chrome Extension and pin it to your browser

2. Install Loopy

Download the Google Chrome Extension and pin it to your browser

3. Rate the effort

After a ticket is submitted as solved, the Loopy Pop-Up window will present you with an effort survey to identify how easy it was for you to handle that specific ticket

Benefits

For Agents

  • Share your feedback about each customer interaction.
  • Express your difficulties in an easy way and in real time.
  • Have an opportunity of outreach.
  • Increase your levels of productivity and efficiency when supporting customers.
  • Have a great Agent Experience.
  • Be a happier agent.

AX = CX

Agent Experience = Customer Experience

Employee Effort Score for Support Teams. Increase productivity and efficiency by understanding the effort of your agents when solving a ticket.